A bowl of **** service

I am currently asking myself why I'm actually still with Vodacom. It is such a shame, and I would not recommend any person to Vodacom at this stage.

I handed my phone in at the woodmead store chatz 4 weeks ago, each time I went to the store for follow up I was told to wait for job number. Out of my own accord I now phone ********** and only to find out a quote was completed 18 Jan, people are sitting on the job, not sent to insurance not sent to the right people. Eventually my quote is sent to insurance to which they reject and I'm told to wait for an sms from lakeside, as the phone will be dispatched. 3 days later phone is still not dispatched, and when it finally is lakeside is also sitting with the phone not notifying me, woodmead is useless cause I'm still told to wait for the non-existent Job number.

Lakeside number is not going through, at this stage no one knows where my phone is and I cant get a new phone from Woodmead because they waiting for a stupid job number...

Vodacom is full of ****, I'm being treated as though I do not pay them money on a monthly basis. Why stick with the service provider that provides zero service... **** this ****! I'm done, definitely not renewing my contract here nxa!