A bad investment

I have been with vodacom ten years and have almost unbelievable stories of hours spent on the phone, months taken to repair products that broke a week after purchase, and contract prices changing without notice. While vodacom gives good coverage and its staff are friendly,every time a change or issue occurs with the contract - unusually high bills, changes of capping limits, cancellation or transfer of a contract, upgrades, repairs - vodacom rapidly becomes very expensive, ineffiecient, with slow, inept service that will have you traveling to multiple stores in one day to do something basic. It also has also violated the consumer protection act (by refusing to repair damaged goods) and changed contract terms without alerting me. This has lead me to cancel my contract and all those of my family members.