1 reviews | Active since Dec 2016

08 Dec 2016, 17:52

A 3 gig 6 gigabytes

<p>I went for an upgrade of my Vodacom contract. using their November 2016 issue of Let's Talk catalogue I chose a Samsung Galaxy Tab 3 Lite clearly advertised on page 34 on double value of 3gb. it still states that for now it is issued as 6gb, as 3gb (anytime) and 3gb Night Owl. On the 1st of December only 3gb was loaded with no Night Owl 3gb. On enquiring at the branch I was told that the catalogue is an error though it was still freely available. tOld that my contract is only for 3gb</p>

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Replies (1)
Vodacom
Vodacom's reply09 Dec 2016, 06:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team