:'(A

I have been frustrated with vodacom for a while now but today has to be the last straw! Called in this morning to enquire why I can't use my social data ticket after having depleted my normal data and was given steps to "fix" the issue. Did all of that and still nothing... Called again this evening to be "helped" by a very push and what I found to be a rude consultant(Thandiwe) who then put me through her team leader(Toriso) at the midrand centre. I have since asked for the call recording and was told that I cant get it. Rated the service after and then now I find that I can't make out going calls. Called customer care line AGAIN only for the voice prompt to say I have exceeded the number of calls to make to the call centre I should try again on the 2nd of the next month??!??...like a whole entire month!!!?? On top of the ****py service I got earlier now I can't make calls at all. What if its an emergency????

I haven't even written most of the details but now I'm stuff with a network that depletes my data and I can't make calls to anyone.