NT
Nikiwe T
1 reviews | Active since Aug 2021
04 Feb 2025, 20:03
******
Vodacom automatically upgraded my fibre without my consent or agreement to a 75/75,I found out in October,I have been trying to get them to move me to the package I had agreed on since I'm still under contract with them,that has all been in vain .Now today they send me an email that from March the incorrect contract I've been trying to get them to fix is going to cost me even more? Ladies and gentlemen if you reach enough to get yourself ****** by Vodacom ,then sign up for their deals.If you an ordinary citizen making end meet in these difficult economic times,when ever you hear the word Vodacom run,run with your finances.They out to get you to commit then turn around and rob you.
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Replies (1)Vodacom's replyOfficial
05 Feb 2025, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2025, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
