MP
Maxine P

1 reviews | Active since Jun 2021

14 Jun 2021, 08:07

99% NO SIGNAL

If I could I would give a 0!!! I have never seen and experience such a terrible service and service provider. My entire family are Vodacom customers, and we NEVER have signal to make phone calls, browse internet or send a whatsapp for that matter?!! And we live in different areas. When you contact Vodacom (if possible), they say the Signal Towers batteries are ******, and it is expensive to replace?? How can we keep on paying and using Vodacom if there is nothing to use??

I am beyond tired of this service provider and their useless service!!!

0
Replies (2)
Vodacom
Vodacom's reply14 Jun 2021, 09:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MP
Maxine P's update14 Jun 2021, 09:49
Reviewer Update
They won’t be able to get hold of me??

You might as well contact me on this platform for all Vodacom customers to see.