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Paseka M

1 reviews | Active since Mar 2017

01 Aug 2023, 15:44

*****

Trying to cancel a contract i was made aware of a *****ulent upgrade done at the one of your outlet in Limpopo mall of the north. The store manager Bonny didnt instill in reassurance that they will sort out this issue. i have escalated this to your ***** division but not knowing the turnaround, one is restless and this means i cant cancel the contract now. can i get help ASAP

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Replies (1)
Vodacom
Vodacom's reply02 Aug 2023, 07:44
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team