EC
Errick C
1 reviews | Active since Jun 2013
14 Jan 2020, 20:06
94 Days Since Contract Upgrade
ROUND 2.
94 DAYS SINCE UPGRADE 46 Calls to Vodacom 9 Hours on the phone 9 Contacts with team leaders 23 Emails 4 Helo Peter Comments and counting
Contract 1 - Mine. Fairish solution. Can be marked as done
Contract 2 - NOT FIXED. It should be exactly the same terms, (My Wife's Contract), taken out on the same phone call, with the same email dated 15 November, with exactly the same terms....
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Vodacom's replyOfficial
15 Jan 2020, 07:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jan 2020, 07:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team