CR
Clinton R

1 reviews | Active since Jul 2021

14 Oct 2024, 13:03

*******

so i upgraded a few months ago with vodacom at a game store when upgrading nobody told me i would be paying 2 handset installments on my contract for a few months i then contacted vodacom and they told me straight forward that they will do nothing about it vodacom are a bunch of ******* and dont care about there customers

0
Replies (4)
Vodacom
Vodacom's reply14 Oct 2024, 14:07
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

CR
Clinton R's update14 Oct 2024, 14:44
Reviewer Update
yes and have done nothing about it so it seems i need to get the newspapers involved as vodacom has become the biggest ******* so if this is not sorted by end of business tommorow i will contact the newspaers and ombudsman
CR
Clinton R's update15 Oct 2024, 10:28
Reviewer Update
it shows you vodacom is money mad thats all look at the amont of complaints from yesterday till today no i think vodacom gets a newspaper wake up call and get hold of the ombudsman as well
CR
Clinton R's update18 Oct 2024, 11:06
Reviewer Update
so vodacom has not had the decency to reach out at all so i will be taking this to the newspapers on monday and prove how useless and money mad vodacom is