VK
Viv K

1 reviews | Active since Jun 2016

08 Sept 2016, 18:32

9 months...No laptop. No communication. No laptop

<p>I am still waiting for the 'consultant' that was supposed to contact me about my laptops whereabouts 2 months ago. Every month you dont fail to debit my account for the same laptop and its insurance. The same laptop which I havent seen for 9 months....WHAT HAVE I BEEN PAYING FOR?</p>

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Replies (1)
Vodacom
Vodacom's reply09 Sept 2016, 07:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team