1 reviews | Active since Oct 2012
9 Months later and problem still exists
<p>For the past 9 months Vodacom has been invoicing me for a handset that I do not have. I have spoken to numerous people and the problem has not been sorted out. Every month, the same issue. I have sent numerous messages on Hello Peter. All you get is an automated reponse. In reality, Vodacom has no customer service and will not see any future business from me. I have already cancelled one contract with another to follow. Shame on you Vodacom. You have a lot to learn</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
