1 reviews | Active since Jul 2016
9 months and problem still not resolved and Vodacom continues to ***** money
<p>I have lost count on how many times I have posted to Hello Peter. No one phones back.</p> <p>I tried last week to speak to a manager but they cannot give me their direct numbers and a person really really battles to get hold of someone.</p> <p>and in the meantime, Vodacom debits my account for a contract phone, but I do not get to use my phone as a contract phone, because vodacom changed my number to a prepaid number. so in addition to my bank account being debited for a "contract", i have to buy data and talk time minutes in order to use my phone.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
