KC
Kotie C
1 reviews | Active since Jan 2018
16 Aug 2022, 13:12
9 months
Is there anybody out there that can help me.. been battling almost 9 months with Vodacom... with a simple query....
And it's always the same...we requested feedback..we will be in touch... for 9 months now... Is this fair... I don't think there is even 1 employee at Vodacom that can or want to resolve this...
Will definitely not renew my 4 contracts with Vodacom
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Aug 2022, 17:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Aug 2022, 17:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Aug 2022, 16:48Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records reflects, your query is in hand with the Social Media Team. Regards Consumer Website Team
Our records reflects, your query is in hand with the Social Media Team. Regards Consumer Website Team
Best regards,
Vodacom's reply17 Aug 2022, 16:48
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records reflects, your query is in hand with the Social Media Team. Regards Consumer Website Team
Our records reflects, your query is in hand with the Social Media Team. Regards Consumer Website Team
Best regards,