CK
Christopher K
1 reviews | Active since Aug 2021
09 Aug 2021, 10:06
9 days without signal
Today, 9 August 2021, is the 9th day that Krakeelrivier in the Eastern Cape is without signal.
I have reported the problem many times and all i get is "we are so sorry sir". My business is reliant on my cellphone and without signal i am loosing business. My red premium contract is due for an upgrade in 2 months. at this moment i doubt if i will be renewing with vodacom.
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Replies (2)
Vodacom's replyOfficial
09 Aug 2021, 11:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Aug 2021, 11:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
09 Aug 2021, 16:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Aug 2021, 16:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team