😕😕

I am so disappointed with vodacom my account has always been a problem!! Last month I paid my account on my vodacom app, to earn Voda bucks. I got paid on a Saturday, because the day I agreed to pay fell on a Sunday so they were supposed to debit the Monday. The Monday I received a message from the bank saying that the debt order bounced.I called the customer care line and the lady that assisted me said that I must not worry the debit order will include the penalty fee as well. The Wednesday I saw on the app that the account was in arrears, which affected my credit score (shows I missed a payment)