ZC
Zaakirah C
1 reviews | Active since Nov 2010
26 Mar 2025, 20:49
*****!!!!
Good day
My debit order automatically changed to R1193 from R820 for services I have not requested.
I will be reversing this debit order and I will consult legal advice if you do not remove the ******* migration you did on the 27/02/25 without my approval. I have NOT approved any migration moreso you have extended my contract without my consent or knowledge.
So one should be held liable for this BS!!!
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Replies (1)
Vodacom's replyOfficial
27 Mar 2025, 08:14 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Mar 2025, 08:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team