DM
D M
1 reviews | Active since Mar 2021
16 Apr 2021, 16:25
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i am still waiting for Vodacom to contact me. i attempted cancelling x2 contracts that came up for expiration, a vodacom consultant called me however i did not have the info that he requested on hand and then i received a hellopeter message to contact Vodacom cancellations dep of which i did and they could not help me. Please can a consultant from the cancellation dept {I think a Lance called me the last time} please urgently call me on ***.
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Replies (3)
Vodacom's replyOfficial
17 Apr 2021, 09:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Apr 2021, 09:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DM
D M's updateReviewer Update
21 Apr 2021, 12:13Hi
please can you send me a breakdown of how the bill for *** has accumulated to R1462.72.
thanks and regards
Des
please can you send me a breakdown of how the bill for *** has accumulated to R1462.72.
thanks and regards
Des
DM
D M's update21 Apr 2021, 12:13
Reviewer Update
Hi
please can you send me a breakdown of how the bill for *** has accumulated to R1462.72.
thanks and regards
Des
please can you send me a breakdown of how the bill for *** has accumulated to R1462.72.
thanks and regards
Des
DM
D M's updateReviewer Update
14 May 2021, 11:43hi i am trying to resolve this account however i have not have a consultant from vodacom call me yet with regards to the breakdown on the account. Please can someone from vodacom cancellations dept contact me urgently as the longer this goes on i am going to be charged monthly. thanks Desiree *** or ***.
DM
D M's update14 May 2021, 11:43
Reviewer Update
hi i am trying to resolve this account however i have not have a consultant from vodacom call me yet with regards to the breakdown on the account. Please can someone from vodacom cancellations dept contact me urgently as the longer this goes on i am going to be charged monthly. thanks Desiree *** or ***.