SN
Sbongile N
1 reviews | Active since Mar 2024
05 Mar 2024, 09:37
*****!
Vodacom has been taking money off my account since April last year and I have no contract and never had a contract with Vodacom. I've been to Vodacom branch since April in Westgate Mall to find out why am I being debited every month but no one has given me an answer or the solution to this issue but they keep telling me to come back after 3 days every time. My credit score is ruined because of this! I really need this sorted out and someone should contact me who is the head of Vodacom to explain to me as to why my money is being taken off my account! My number is *** or *** and I want my money back!
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Replies (1)Vodacom's replyOfficial
05 Mar 2024, 10:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Mar 2024, 10:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
