1 reviews | Active since Oct 2018

05 Jan 2022, 09:57

????????????????

Vodacom never ceases to amaze me with how totally useless they are, tried to phone my wife in England 22nd December to wish her a merry Christmas as I couldn`t be with her, what do I get? you have insufficient funds on your account to make this call, HELLO I`m not on pay as you go and never have been, I`m supposed to be on an open line with international roaming, i wonder if one of their brain dead employees can explain that to me. PLEASE ANYBODY CONSIDERING USING VODACOM THINK AGAIN PLEASE.

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Replies (1)
Vodacom
Vodacom's reply05 Jan 2022, 11:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team