JE
Jan E
1 reviews | Active since Mar 2015
26 Sept 2025, 15:14
*******
I have submitted proof to Vodacom and their attorney that I receive Sassa grant but now Vodacom try to take money from my account without any authorization from me. I haven't signed any document to give permission for it and they haven't contacted me. Even the attorneys notified me that my account is no longer with them.
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Vodacom's replyOfficial
27 Sept 2025, 09:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Sept 2025, 09:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team