1 reviews | Active since Oct 2018
84% Contract Value Penalty!
Beware. Firstly, Vodacom makes it so difficult to cancel but eventually, they will agree to an effective cancellation date. They confirmed cancellation effective 1st October but in their eyes, my paying for the whole of September was not sufficient. Of course I had cancelled my debit order when I cancelled. Who would trust them not to deduct? To add insult to injury, they then charge me R100.88 for cancelling (84% of my contract value which was a whopping R120 per month) the debit order. 84%. I understand they have lost revenue thanks to WhatsApp and Zoom, but don't try and ***** from me! I have paid because I have never had a bad debt in my life. But should you try and phone me and sell me your "services" be prepared to pay me for my time! Do NOT phone me regarding this last (in a very long line) complaint. I would like Hellopeter subscribers to see your public responses so that they can make informed choices.
