KN
Kerenza N

1 reviews | Active since Sept 2015

21 Sept 2015, 14:25

8000ZAR bill & NO response from Vodacom Business!

At the end of June I received a R10,000 bill from Vodacom (my average bill is R1800), of which ONLY R1200 is subsidised by my company! I have been trying in vain to establish what the reason for this extremely high data account was and to date I have had no joy from Vodacom, as well as being R8000 out of pocket.<br> <br> The chronology of events:<br> * Enquiry created by the Eastgate customer care centre assistant, Joshua Denyssen (extremely helpful and professional), on 16 July 2015

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Replies (1)
Vodacom
Vodacom's reply21 Sept 2015, 22:38
Official
Hello Kerenza77,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team