1 reviews | Active since May 2016
80 mins of my life on the phone - recurring issue still unresolved
<p>I have just wasted 80 minutes (thats no joke) on the line with you and 3 hopeless solutions consultants because of not being able to buy data on your website via MyVodacom.</p> <p> </p> <p>I have changed nothing on my side and all of a sudden I get this message for about the 10th time in the last few years.... "You are not the master account holder"</p> <p> </p> <p>Vodacom... 80 mins and still unresolved because advanced IT vcan only fix the problem.</p> <p> </p> <p>You service is getting worse and worse. 80 mins of pure crazy poor poor poor service.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
