1 reviews | Active since Jan 2016
8 weeks of being fooled around
<p>am up to my neck with vodacom, i bought shares with yebo yethu and i cahnged the cellphone number </p> <p>so i was sent forms to complete to request the change of details with the copy of my ID that the 28/08/16</p> <p>till to date my cell number hasnt been updates am just being pushed from one pillar to the next each time i call through am being told that someone will get back to me, from where no one seems to know why is my number not being updated</p> <p>and each to i call i have to spend R120 on airtime last friday alone i waited for an hour and till 17:00</p> <p>this morning i was on the line from 9:00 - 10:00 waiting for someone to help still nothing </p> <p>does anyone who what the hell is going on? i want to sell my shares and so i can move on from this nightmare </p> <p>my next move will have to go to the newspaper and attached all the emails i have been communicating with vodacom</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
