MW
Meg W

1 reviews | Active since Sept 2015

30 Nov 2016, 16:34

8 months and STILL NO PHONE!!!

<p>I booked my phone in with Vodacom in New Market Mall on 4 March 2016 to have the screen replaced and I still have not received it back!</p> <p> </p> <p>I have contacted the branch on numerous occasions and was told that it had been sent to head office for some reason? My last call was with Marizda on 27 September 2016 who assured me she would contact me when she had my phone in her possession.</p> <p> </p> <p>I have again tried to contact them but to no avail.</p> <p> </p> <p>This service has been extremely disappointing to say the very least!!</p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply01 Dec 2016, 07:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team