1 reviews | Active since Nov 2016
8 month long dispute with Vodacom - my outgoing line has been barred
<p>Vodacom's service is beyond terrible!!!!</p> <p>I have escalated my query too many times, I received the following reference numbers:</p> <p>1- ********** 1057, 1- ********** 8568, 1- ********** 9854, 1- ********** 6650, 1- ********** 1446, 1- ********** 0192. Those are the few reference that I wrote down, those queries are always "closed" without giving me the client feedback.</p> <p>Each month I get cut-off by Vodacom and i have to contact Vodacom, hold for a long period of time, your service is pathetic to say the least.</p> <p> </p> <p>I hope someone who knows what they are doing will contact me.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
