NM
Nadia M

1 reviews | Active since Jun 2011

16 Jan 2018, 14:10

8 days later, still waiting for my phone

I upgraded my contract with Vodacom, website says phone will be delivered the next day, call centre said id have my phone in 2 days.... DAY 8 and nothing. Your business is pathetic!

0
Replies (2)
Vodacom
Vodacom's reply16 Jan 2018, 15:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply30 Jan 2018, 13:33
Official

The reported instance has been reviewed and addressed.

Kindly refer to our correspondence communicated

Best regards

Nathan