LM
Liso M

1 reviews | Active since Aug 2026

21 Aug 2026, 07:41

8 DAYS FOR A SIM SWOP!

I have now spent a total of 8 days trying to get a sim swop for my number I lost on the public holiday. I am being sent from pillar to post being told about a technical error and my case has spent 3 days being escalated. That’s a work number and I’m losing business!

0
Replies (1)
Vodacom
Vodacom's reply21 Aug 2026, 08:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team