8 calls later, I'm still trying to buy a phone!

<p>Vodacom has a special on their website for iPhone 5's. I spent a couple of hours on the phone yesterday trying to secure one, and trying again today. The staff I have spoken to don't know WHAT they are doing, and keep transferring me to different departments who also don't know what they are doing. Its simple: I just want to upgrade to a new phone - how hard can it be? One staff member named Thelma had me holding for 11 minutes and then came back and hung up on me when I asked if it was going to take much longer. What a nightmare trying to get a phone in South Africa. </p>