KA
Kelly A

1 reviews | Active since Sept 2025

16 Sept 2025, 23:02

***** *****

I am highly frustrated in a debt order that was raised on my account yesterday without any authorisation or confirmation from me this is seen as ***** and it goes against the POPI Act my personal information as well as account details that I did not give over no recorded line or email.

I need someone to contact me urgently as I have been put on hold whole day today.

0
Replies (1)
Vodacom
Vodacom's reply17 Sept 2025, 08:01
Official
 Dear Customer, 

Thank you for bringing your complaint to our attention. 

Please be advised that a consultant will be in touch with you shortly to assist with your query. 

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. 

Kind regards, Vodacom Consumer Website Team