KA
Kelly A
1 reviews | Active since Sept 2025
16 Sept 2025, 23:02
***** *****
I am highly frustrated in a debt order that was raised on my account yesterday without any authorisation or confirmation from me this is seen as ***** and it goes against the POPI Act my personal information as well as account details that I did not give over no recorded line or email.
I need someone to contact me urgently as I have been put on hold whole day today.
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Replies (1)Vodacom's replyOfficial
17 Sept 2025, 08:01 Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards, Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards, Vodacom Consumer Website Team
Vodacom's reply17 Sept 2025, 08:01
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards, Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards, Vodacom Consumer Website Team
