TB
Thabo B
1 reviews | Active since Feb 2026
11 Feb 2026, 18:38
*****
Someone has opened an account with my details and I went to the store to follow up. ***** department took 7 days and thereafter they said they referred it to fibre department. This is currently affecting me as I app**** for employment and they couldn’t send me a contract yet as I have been listed on something I do not know. This has delayed my application process and I am standing to lose this opportunity because of such.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Feb 2026, 07:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Feb 2026, 07:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
TB
Thabo B's updateReviewer Update
15 Feb 2026, 13:45Your agent has called me but I am still waiting even now. I’m on a verge of losing employment because of this and I will gladly take it up with lawyers
TB
Thabo B's update15 Feb 2026, 13:45
Reviewer Update
Your agent has called me but I am still waiting even now. I’m on a verge of losing employment because of this and I will gladly take it up with lawyers
Vodacom's replyOfficial
05 Mar 2026, 09:29Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have escalated your query to our the relevant support team and they have confirmed they made contact to provide feedback. Regards, Consumer Website Team
Best regards,
Vodacom's reply05 Mar 2026, 09:29
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have escalated your query to our the relevant support team and they have confirmed they made contact to provide feedback. Regards, Consumer Website Team
Best regards,