AA
Amanda A

1 reviews | Active since Mar 2012

06 Jul 2023, 09:23

*******!!!

My contract was loaded to the wrong number in May 2022 - I have been struggling with Vodacom and iStore to rectify this as I have not received the package I signed for for the past year. Vodacom blames iStore and iStore blames Vodacom - nothing gets done and I’m expected to continue paying for services I’m not receiving.

0
Replies (1)
Vodacom
Vodacom's reply06 Jul 2023, 10:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team