TM
Thabelo M
1 reviews | Active since May 2024
27 May 2024, 15:47
****
0n the 4th April 2023 vodacom they debit on my account which i did not sign any contract with them. They requested Me to do avidavit but they never remove this account on my name now is damaging my credit record because i was applying a house loan they said they can't approve due to i have areas on vodacom account
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Replies (2)
Vodacom's replyOfficial
28 May 2024, 08:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 May 2024, 08:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
TM
Thabelo M's updateReviewer Update
30 May 2024, 14:38Thank you for your response,I will wait for 15 days to check if the account is no longer appearing on my credit profile as over the phone it was mention that it takes 7-15 day to be cleared on the system.
TM
Thabelo M's update30 May 2024, 14:38
Reviewer Update
Thank you for your response,I will wait for 15 days to check if the account is no longer appearing on my credit profile as over the phone it was mention that it takes 7-15 day to be cleared on the system.