*****

Worst experience ever !!!! My partner had a data contract. Without consent his details were replaced with another persons details ,but the money is still deducted from his account each month . After calling Vodacom numerous times we were told that we have to create a ***** case with Vodacom , now we have to write a statement to indicate who the person that is the new owner of the cellphone number, whom we don’t even know, due to Vodacom’s negligence. Vodacom sort this out ASAP !!! The number that the contract were on in not even in use by him anymore - but he is still getting billed . The details of the person is even completely different as they are of a different race.

This is solid ***** !!