MR
Martin R
1 reviews | Active since Oct 2025
15 Oct 2025, 16:59
**** **** ****
**** **** ****!!! Took out a contract phone on Black Friday 2024 at the Vodacom Fleurdal Mall Bloemfontein. I was supposed to get various accessories with the phone but to this day I have not received anything!!! When asking about it the answer is always the same "We will follow up" "We will get back to you". Its almost Black Friday again and I have not received ANYTHING but im paying every month. I would not recommend taking any "specials" from them. They just lure you into signing and forget their promises. Absolutely disgraceful!!!!
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Replies (1)Vodacom's replyOfficial
15 Oct 2025, 17:17Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply15 Oct 2025, 17:17
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
