MR
Martin R

1 reviews | Active since Oct 2025

15 Oct 2025, 16:59

**** **** ****

**** **** ****!!! Took out a contract phone on Black Friday 2024 at the Vodacom Fleurdal Mall Bloemfontein. I was supposed to get various accessories with the phone but to this day I have not received anything!!! When asking about it the answer is always the same "We will follow up" "We will get back to you". Its almost Black Friday again and I have not received ANYTHING but im paying every month. I would not recommend taking any "specials" from them. They just lure you into signing and forget their promises. Absolutely disgraceful!!!!

0
Replies (1)
Vodacom
Vodacom's reply15 Oct 2025, 17:17
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 

Vodacom Consumer Website Team