*****
I was caught in a **** from someone claiming to be from vodacom. I was told i won a car and grocery vouchers. I was asked to make a donation to the nelson Mandela charity which i did and then asked to pay for transporting the car. Everything sounded legit and i was supposed to get confirmation of these prizes via sms which obviously never happened once the money was paid.. This is a heads up to Vodacom that they are being used to **** people out of money. I have all the phone numbers used by this man and I have his name (which is probably ****). I used truecaller to obtain his name. A very stupid move on my part believing everything he was saying to be true. He goy away with almost R5000 of my money.
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Replies (1)Vodacom's replyOfficial
08 Jan 2024, 14:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jan 2024, 14:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
