72 hours with numerous calls

BIS renewed, message received activated but didn't work. <br> 1st call to support- the consultant was condescending, so unpolite and in the end unhelpful as didn't get the problem solved. <br> <br> 2nd Call- useless - told had to wait 24 hours before the problem could be escalated<br> <br> 3rd Call- 24 hours later- told BIS not working technician are working on the problem and yet my mom who has the same phone as me her BIS was working fine!!!!<br> <br> Had no faith in calling 48 hours later due to it being a Sunday as clearly weekend staff are clueless<br> <br> 4th Call- 72 hours later- consultant didnt know anything, was told she needed to the speak to the technician after putting me on hold the call is cut 17 mins !!!<br> <br> 5th Call- consultant got the brunt of it now as I am HIGHLY P'D OFF with Vodacom. To hang up my call was after 72 hours of a phone not working!!!! He actually knew what to do and got the phone working. So all the calls before were a waste of time cause those consultants haven't got a clue. This consultant although helped I have received much better service else where. <br> <br> OVER VODACOM and their **** service!!!!<br> <br>