BF
Brandon F
1 reviews | Active since Nov 2012
08 Jan 2025, 11:00
72 hours to send a simple email. Absolute Bull!!!
The absolute worse. If you can Avoid, Please do go somewhere else. Vodacoms after sales service is the worse. Expected delivery of my cell contract today and got the call from the Skynet delivery guy confirming he is on his way to the wrong address. I now have to wait for "72 hours" for them to send a simple email to skynet to fix and update the address.
I wish i never went in to this deal and once delivery arrives, i will definitely return and cancel. Rather go somewhere else if you can and stay away from Bad service delivery companies like this
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Replies (2)
Vodacom's replyOfficial
08 Jan 2025, 12:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details . Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jan 2025, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details . Regards, Vodacom Consumer Website Team
BF
Brandon F's updateReviewer Update
08 Jan 2025, 12:09Get out of here with this Generic BS!!, I do not want to speak or hear from anyone. Your Service Sucks and thats that. *********** lazy Back office who cant do sh@
BF
Brandon F's update08 Jan 2025, 12:09
Reviewer Update
Get out of here with this Generic BS!!, I do not want to speak or hear from anyone. Your Service Sucks and thats that. *********** lazy Back office who cant do sh@