1 reviews | Active since Mar 2009
72 hours and counting.
Struggling for three days now to get my connection back up. I logged a problem just now on the Vodacombusiness website under my account. Ref no: SR171 ********** 58 I went back to track the log. Nothing. Your system is not working. I need info on how to setup the APN etc on a modem in order to connect to the vodacom broadbank Lte network. I have a contract. I broke my modem by accident. I need to get another one and set it up to connect. Please supply me with the necessary information to enable me to make use of the service I paid for.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Roux,
Thank you again for taking the time to voice your enquiry. Kindly note that your query is still in hand with our Vodacom Business unit for resolution on REF: EC-0C7G-29RJWD. Feel free to contact them on ***.
Regards
RO
Good Day Roux,
Thank you again for taking the time to voice your enquiry. Kindly note that your query is still in hand with our Vodacom Business unit for resolution on REF: EC-0C7G-29RJWD. Feel free to contact them on ***.
Regards
RO