BJ
Brendon J
1 reviews | Active since Jan 2024
14 Jul 2025, 09:49
*****
Vodacom is says that I owned the money for a a fibre contact. The amount is R3600 and I didn't sign a contract.in 2023 I had the same problem the sort the issue and now the saying I own the R3600 which is affecting my credit score.i never signed a contract with vodacom.i don't know how you'll got my details.can Vodacom ***** department help me please
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Replies (3)
Vodacom's replyOfficial
14 Jul 2025, 10:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jul 2025, 10:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
BJ
Brendon J's updateReviewer Update
14 Jul 2025, 10:07Please also update my credit score cause I lost 16 points because negligence.
BJ
Brendon J's update14 Jul 2025, 10:07
Reviewer Update
Please also update my credit score cause I lost 16 points because negligence.
BJ
Brendon J's updateReviewer Update
13 Nov 2025, 08:56Morning Vodacom Team I made the the full payment as promised and I got a payed up letter from you guys after the back and forward. The Vodacom legal department did sent me a payed up letter. I was just wondering why is there still on my credit profile.you guys stated in the the letter it will be gone in 7 days but it's still says missing payment. My credit profile did update this month but Vodacom still shows missing payment
BJ
Brendon J's update13 Nov 2025, 08:56
Reviewer Update
Morning Vodacom Team I made the the full payment as promised and I got a payed up letter from you guys after the back and forward. The Vodacom legal department did sent me a payed up letter. I was just wondering why is there still on my credit profile.you guys stated in the the letter it will be gone in 7 days but it's still says missing payment. My credit profile did update this month but Vodacom still shows missing payment