FW
Frank W
1 reviews | Active since Jun 2015
08 Jun 2021, 07:32
7 Years and counting, Little or no signal?!!
Vodacom has not delivered proper service for 7 years and counting. All they do is send sms`s saying that your problem has been resolved, to no avail. Little or no signal for for more than 7 years??!!!
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Replies (2)
Vodacom's replyOfficial
08 Jun 2021, 08:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jun 2021, 08:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
FW
Frank W's updateReviewer Update
10 Jun 2021, 12:53After my complaint on Hellopeter I received a call from one of your consultants, and an sms once again with empty promises?! I was assured by this lady that a technical rep of Vodacom would contact me soon, to no avail. Yet you refuse to bring this problem to the attention of your CEO or COO?!!
FW
Frank W's update10 Jun 2021, 12:53
Reviewer Update
After my complaint on Hellopeter I received a call from one of your consultants, and an sms once again with empty promises?! I was assured by this lady that a technical rep of Vodacom would contact me soon, to no avail. Yet you refuse to bring this problem to the attention of your CEO or COO?!!