CF
Cerrone F

1 reviews | Active since Apr 2013

18 Jan 2020, 00:18

7 Weeks and counting, delivery still happening ?

Dear "powers that be" at Vodacom, I am now begging

On Black Friday / 29th of November I placed an order for a device via your app with my Vodabucks

To date (7 weeks later) there is no word on delivery despite numerous phone calls and service requests.

Please please please, I have paid in full, kindly fulfill your end of the deal

0
Replies (2)
Vodacom
Vodacom's reply20 Jan 2020, 08:42
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team
CF
Cerrone F's update28 Jan 2020, 13:50
Reviewer Update
Still waiting, please please please

No contact at all

No need for copy and paste phishing warning , thanx