TT
Thato T
1 reviews | Active since Jan 2015
22 Jul 2022, 15:00
7 Months with an outstanding query
Vodacom's service has been deteriorating. Currently I am with a 7 month old query that Vodacom is giving me the runaround to sort out and refund me my money which they debited without my consent. Even after going through the T's & C's and seeing that they're at fault they still won't resolve my query.
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Vodacom's replyOfficial
23 Jul 2022, 11:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jul 2022, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team