7 days later I am still waiting for someone to contact

Item: Vodacom
Rating: 1
Author: Benjamin M

7 days later I am still waiting for someone to contact me as per response from the complaint I posted here https://www.hellopeter.com/vodacom/reviews/3-months-later-i-am-still-patiently-waiting-for-installation-*** I was told "Kindly be advised that a consultant will make contact with you in due course to assist with your query." On 31 August21

Well I am still waiting today 07 September 2021

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 Sept 2021, 07:50

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 Sept 2021, 07:50

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Benjamin M's updateReviewer Update

08 Sept 2021, 14:21

Hi, I am not sure what you are investigating when you can just send an installer to come and install my Fiber... I am billed every month for something I do not want

Benjamin M's update08 Sept 2021, 14:21

Reviewer Update

Hi, I am not sure what you are investigating when you can just send an installer to come and install my Fiber... I am billed every month for something I do not want