JL
Jaryd L

1 reviews | Active since Apr 2015

30 Apr 2015, 10:56

7 day out of the box guarantee - Vodacom ****

I went and got a new cell phone contract with Vodacom last week Thursday. upon taking the phone out the box the finger print button (on the bottom of the phone) was not reading finger prints. I took it into vodacom bayside on Friday morning. The manager re entered my finger print. I told him it was faulty as it works for a few hours and then no longer works. Friday evening the same thing happened, I was away for the weekend so took the phone back on Monday morning again. the manager took a look at the phone and agreed the phone was faulty.<br> <br> I was told I have a 7 day out of the box guarantee on the phone and now I sit a week after signing my contract with no phone. I find it unacceptable as I am paying for a contract and have got no phone. it is not my fault the phone is faulty.<br> <br> Please can someone URGENTLY give me a call on *** or alternatively on *** (girlfriend) and let me know when my phone issue will be resolved? <br> <br> It is highly frustrating paying for a contract and not even having the phone! <br> <br> Thank you <br> Jaryd Lee

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