1 reviews | Active since Aug 2010
6th day, Vodacom data modem not fixed yet
<p> </p> <p>Since Friday 26 August, my wi-fi data modem connects, but no web pages (HTTP) or email works. On web pages the return result is "Unable to connect".<br />There is nothing wrong with my system - I went to my workplace, and through our campus network everything works fine.</p> <p>I tried to get hold of you through your call center on several days, but it is impossible to get any service through that channel.</p> <p>I managed to find a support email address, and reported the problem on Monday, and received an automatic reply, as well as one that the technical team will investigate.</p> <p>This is the 6th day that I have nto been able to wor****</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
