JW
Johan W

1 reviews | Active since Jul 2011

31 Aug 2016, 13:59

6Months and contract cancellation Issues STILL not sorted out

<p>We are at our wits end, contract was cancelled in March and the cancellation qoutation was paid in full.</p> <p> </p> <p>Contract was not cancelled on vodacom's side and we were still billed.</p> <p> </p> <p>Now we are trying to buy a house and behold, our credit record looks bad because of this Incompetance company.</p> <p>No number of calls or mails helps, it literally is impossible to get anything done on their side</p>

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Replies (1)
Vodacom
Vodacom's reply31 Aug 2016, 15:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team