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My daughter lost her iPhone. We went to claim through insurance was told by vodacom I need to pay R1900 access fee and get a second hand phone or pay R5000 to get a new phone. What is the use of paying insurance. My premiums is also increasing from March but the interest rates came down. I have been a customer for 15plus years and I'm done with vodacom as soon as the rest of my contracts is paid up