EM
Edward M
1 reviews | Active since Oct 2019
18 Oct 2019, 15:15
0
I have been battling to recover my money from Vodacom even after submitting all documents they demanded but to dated I'm not receiving any correspondence from them.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Oct 2019, 15:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Oct 2019, 15:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Nov 2019, 10:34Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, I have provided you feedback with regards to your query.
Regards,
Consumer Website Team
Vodacom's reply04 Nov 2019, 10:34
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, I have provided you feedback with regards to your query.
Regards,
Consumer Website Team