BA
Bradlin A
1 reviews | Active since Jan 2016
04 Oct 2023, 08:31
*****
I logged a ***** case with Vodacom 3 weeks ago.Ref NumbRE: EC-1M9Y-1DFKU7. They promised to get back to me within 14 days to no avail. I was a victim on ***** whee someone has used my personnel details to purchase on thier online platform. They requested me to submit documents stating that I did not make the purchase of which I did submit. I recieved another amount debited from my account this month as well. I tried contacting Vodacom to query this transaction but nobly was able to assist me This is so frustrating because I'm not a subscriber with vodacom and have never been Irritated
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Replies (1)Vodacom's replyOfficial
04 Oct 2023, 10:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Oct 2023, 10:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
